Princeton Transcription Intelligent Transcription Services for Enterprise

CONTACT SALES: (866) 582-7492

FAQs

Getting Started

I’m ready. How do we get started?

If it is a straightforward project, we can typically provide a quote ASAP (within 1 business day). From there, we’ll need your audio or video to transcribe as well as complete billing information.

For larger projects and accounts, we usually start with a discovery call, followed by a short exploration phase where we work with you to define the project scope and services we can help you with. We’ll then proceed to share our cost estimate, prepare a contract and schedule kickoff calls with our teams. Once the paperwork is complete, we get to work!

How much do you charge?

Our pricing structures are designed to be industry competitive, transparent, and fair. 

For projects or one-time transcription, rates range from $1.99 to $2.99 per minute, depending on the number of speakers and level of quality assurance requested. Volume discounts may apply.

For certified legal transcription, rates begin at $30 per man hour. 

For ongoing or medical accounts, we offer clients a number of different dynamic billing options to fit your budget, including fixed project fees, hourly rates, and monthly retainers for both transcription and administrative services.

Please contact us for a quote. 

What sectors do you specialize in?

Roughly half of our client portfolio is Medical and Legal accounts. That said, we support all industries. We make especially great partners for organizations looking for a reliable and cost-effective solution for their documentation needs.

Our most popular transcription specialties are as follows:

Medical

Acupuncture
Allergy / Immunology
Andrology
Anesthesiology
Audiology
Bariatrics
Cardiology
Cardiovascular Surgery
Chiropractic
Clinical Chemistry
Clinical Virology
Consult Notes
Dentistry
Dermatology
Discharges
Emergency Medicine
Endocrinology
ENT Neurology
Environmental Medicine
Epidemiology
Family Medicine
Follow-Up Notes
Forensic Medicine
Gastroenterology
General Medicine
Genetics
Geriatrics
Hematology / Oncology
H&Ps
IME / Peer Reviews
Infectious Disease
Internal Medicine
Letters
Neonatology
Nephrology
Neurology
Neurosurgery
Nuclear medicine
OB / GYN
Occupational Medicine
Occupational Therapy
Ophthalmology
Optometry
Orthopedics
Osteopathy
Otolaryngology
Pain Management
Pathology
Pediatrics
Podiatry
Preventative Medicine
Psychiatry
Psychology
Pulmonology
Plastic Surgery
Radiation Oncology
Reproductive Medicine
Rheumatology
SOAP Notes
Social Work
Speech Therapy
Sports Medicine
Surgery
Surgical Oncology
Urology
Vascular Medicine

Legal

Administrative Hearings
Arbitration Hearings
Bodycam Footage
Conferences
Correspondence
Court Hearings
Depositions
Interrogations
Judicial Hearings
Meeting Minutes
Memorandums
Public Hearings
Wiretaps

Business

Board Meetings
Brainstorming Sessions
Conference Calls
Correspondence
Earnings Calls
Financial Analyses
Focus Groups
Interviews
Market Research
Meeting Minutes
Press Releases
Seminars
Speeches
Telephone Calls
Training Sessions
Webinars

Academic

Academic / Nonprofit
Course Descriptions
Dissertations
Focus Groups
Grants
Interviews
Lectures
Oral History
Research
Seminars
Research

Media

Coaching Sessions
Correspondence
Interviews
Lectures
Manuscripts
Media Events
Movies
Music
News Conferences
Podcasts
Radio Programs
Speeches
Television Programs
YouTube
Video

 

How are accounts managed?

Our staffing strategy is to allocate the best possible resources for each client and project, with a particular focus on years of relevant experience and accuracy rates.  

After an initial needs assessment, accounts are staffed according to established capacity planning techniques. While we typically source staff in-house, it is not uncommon for Princeton Transcription to recruit additional top performers if necessary to achieve a particular composite skill set.

A typical client team will include a Client Service Manager (CSM), 1-3 (or more) Transcriptionists, and a Quality Assurance Lead.

Who is Princeton Transcription?

We are transcriptionists, account managers, project managers, quality assurance specialists, and subject matter experts partnering with governments and businesses to provide simple, useful, and scalable transcription solutions.

Princeton Transcription is a local branch of Princeton Transcription, Inc.

Transcription Basics

How long will it take?

Files are typically returned within 24 hours of receipt (or sooner). For complex projects or ongoing accounts, a predetermined service level agreement (SLA) is provided.

How do you ensure quality?

Princeton Transcription proudly boasts an average of 99.7% accuracy utilizing seasoned US-based transcriptionists and advanced quality assurance measures.

Do you provide legal transcriptions?

Yes. We support a large number of legal clients and are well versed on appropriate protocols. 

Transcripts of legal proceedings or items to be used in court typically include a certification statement as well as an additional layer of full-document quality assurance.

Do you provide timestamps?

Yes, we offer timestamps, starting at $0.20 per audio minute.

Do you have translation services?

Yes; we can currently can accommodate requests for Spanish audio/video transcription or translation services. Contact us for more details.

Data Security

How do you keep information secure?

Princeton Transcription has a robust information security program, comprised of policies, procedures, and technology. 

Work is completed through a secure VPN with end-to-end encryption (utilizing AES-256, bank-level technology) by 100% US-based transcriptionists. Data is not sent overseas, unlike many of our competitors.

All staff go through extensive confidentiality training, pre-hire background checks, and have signed NDAs on file. 

Lastly, we rigorously test our security protocols via regular internal audits, and an annual external 3rd-party audit. To date, we have never had a data breach, and intend to keep it that  way.

For more information about our security protocols and privacy policies, please contact us.

Will Princeton Transcription sign a non-disclosure agreement?

Princeton Transcription has a strict customer confidentiality policy. However, we understand that some customers require additional documentation via a non-disclosure agreement (NDA). We are happy to sign your NDA, or can supply one for you.

How do you protect my files?

We encrypt all data – both in transit and where it is stored on our protected AWS servers. Your files are securely stored and transmitted using TLS 1.2 encryption, bank-level security.

Where can I find more information on Princeton Transcription’s security and privacy policy?

You can read more about our privacy policy, located here. For additional details on our security and privacy programs, please contact us.